We provide prompt and reliable communication of the most clinically relevant data, according to each clinic’s patient care protocols for their cardiac device remote monitoring patients. One month at a clinic shows that out of 2,500 remote CIED transmissions, 89 alert notifications were provided, streamlining the clinic workflow and ensuring the highest standard of care
Remote Monitoring Service |
With an Unparalleled Level of Quality and Choice
We Do Things Differently
Providing Better Patient Care
Experience & Quality
We understand the overwhelming challenges a cardiac device clinic faces every day. Our staff is full-time and experienced with an average tenure of 8+ years, ensuring that you receive quality reports delivered by IBHRE® certified specialists and a dedicated account manager
Bundling & Choice
We are the only vendor-agnostic service provider with a COMPLETE clinic solution - service, software, staffing and training so that you choose which services align best with your clinic's needs and workflow
Working as an Extension to Your Clinic
Helping You Provide the BEST PATIENT CARE
Dedicated full-time IBHRE® certified cardiac device specialists, average 8+ years tenure
Software options, including us working within your existing platform such as Paceart Optima™ System
Monitoring of all cardiac implantable devices including pacemakers ICDs heart failure and ILRs
High quality actionable and readable reports, identifying actionable alert programming
Billing efficiency optimization and practice consolidation
Scheduling optimization and backlog cleanup
Triage alert transmissions according to your clinic’s protocol
Bundling options including service, software, staffing and training, providing increased clinic efficiency and cost savings
Questions to Ask |
To Achieve the BEST PATIENT CARE OUTCOMES
Am I looking for
- One-stop shop: remote monitoring + training + staffing
- Service and/or Software Solutions to increase efficiency and simplify my clinic's daily workflow
- A remote monitoring service to work within my existing platform
- Choices and customization to fit my clinic's needs
- Solutions to ensure continuity of care for all our device patients
Do I Need
- Daily triage/alert reporting
- High quality pacemaker / ICD / ILR device report writing
- Heart failure monitoring
- Backlog cleanup & scheduling
- Workflow & billing optimization with maximum reimbursement potential
- Improved onboarding of remote cardiac patient care
- Patient outreach services
Am I looking for
- A service provider experienced with device clinics of all sizes
- My own dedicated service team I can trust
- Full-time IBHRE® certified cardiac device specialists
- SOC 2 Type II compliance
- Healthcare online and hybrid training assessment tools
- Staffing resource for screened/trained cardiac device specialists to add to my team
Do I Prefer
- No subscription/upfront costs
- Bundled pricing options to save on services for my clinic
- Seamless implementation and integration with my systems
- Customized service agreements
- To start a remote monitoring service immediately
- Ability to seamlessly switch between software only and service + software
Clinic Testimonials
PrepMD arrived at my organization during a time of substantial remote monitoring challenges. They provided the tools and service to help us with our backlog cleanup, scheduling and optimization of allowable reimbursement. Kent, Carla, Alan and Kelsie worked diligently within our own software technology and quickly addressed workflow challenges to help our service become more efficient. Their dedicated team of specialists delivered high-quality reports with prompt notification of actionable events. Any time I had a question or specific need they were there! Our patients, physicians, and healthcare system benefited immeasurably by the PrepMD service.
As an individual with a clinic of over 1200 patients, I could not imagine processing all the remotes that come through without the assistance of PrepMD. PrepMD allows me to continue to provide excellent, high-quality care at all times.
PrepMD has been vital in helping us manage our remote transmission backlog. The PrepMD staff has been more than a contracted vendor, they have integrated and become part of our team and communicate their progress and productivity within our team portals. With their help, we have consistently been meeting our goals of having alerts addressed by noon and remote transmissions documented within 24 hours.
PrepMD does an excellent job. They have helped our office better manage our remote device care so we are able to provide better patient care
I feel confident in my PrepMD account team, mainly Vicky, April, and Lisa. They are also responsive when I have a question or request clarification to a report.
PrepMD has been providing support to a large number of our sites in conjunction with our own clinical staff within our health system. They truly provide excellent, patient-centered care when reviewing patient rhythms & alerts. The training and education provided to their staff is evident in their interpretation skills.
PrepMD is always responsive to questions and concerns in managing our remote transmissions. They are definitely active participants in our remote patient care!
We appreciate the efficiency of your service, accurate interpretations, and quick email responses. Thank you!
PrepMD is a great resource for our institution. They always communicate with us in a timely manner and we appreciate their work ethic.
Our PrepMD clinical team members are always willing to adapt to our health systems, new workflows, policies, and procedures; mainly due to our assigned team providing a foundation of open communication.
Case Studies | Your Clinic's Success is Our Success
CASE STUDY 1: Cardiology Clinic Workflow Optimization and Backlog Cleanup
3,500 Transmission Backlog | After 8 weeks w/PrepMD 0 Backlog
We quickly onboarded a 10,000 patient cardiology clinic adhering to a clinic-specified patient care protocol, managing daily alert triage and remote report writing for ALL device transmissions including dual and single chamber pacemakers, ICDs and ILRs, while efficiently cleaning up a 3,500+ backlog in less than 8 weeks
CASE STUDY 2: Improved Remote Monitoring Patient Compliance and Clinic Optimization
41% Improvement | Year 1: 1,725 | Year 2: 2,178 | Year 3: 2,432
With our help towards improving cardiac remote monitoring patient education and compliance as well as clinic workflow optimization, a clinic was able to realize a 41% growth in clinically relevant patient reports over a 3 year period without experiencing any additional staffing burden
CASE STUDY 3: Cardiac Device Alert Notification and
Clinic-Specified Patient Care Protocols
1 Month Period: 2500 Transmissions | 89 Notifications
23
High Voltage Therapy Notifications
9
Untreated Wide Complex Tachycardia Notifications
16
New Onset Atrial Fibrillation Notifications
16
Notifications for Lead Issues
18
Worsening Heart Failure Notifications
7
Low Battery Notifications