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Advanced Remote Monitoring Program Onboarding

Congratulations – Your cardiac medical device career starts here!

Carefully review all details and action items listed below. You will have an opportunity during the Onboarding Meeting to discuss details and ask questions to ensure full understanding, requirements and deadlines.

Meet Your PrepMD Team

PrepMD Oversight & Onboarding Team

 
Director of Clinical Operations

Keith Nicholson, CCDS

PrepMD Training Team

 
President

Greg Lisi, CCDS, CEPS

 
 
Manager, Device Applications and Industry Placement

Amanda Salmon, CCDS

 
 
Supervisor of Educational Design

Kyle Graesser, CEPS, CCDS

 
 
Manager of Healthcare Training Solutions

Courtney Rappole, CCDS

Communication

Email Responsibilities, POCs and Slack:

Email communication:
You are expected to communicate in a responsible and professional manner. To ensure no prepmd.com email communication is missed, you should consistently monitor for all incoming prepmd.com email including checking Spam/Junk folders and responding promptly.

Points of Contact: 

Slack Communication Channel:

At the beginning of your online training phase, you will be given access to a Slack Communication Channel. This workshop-specific Slack Community is only for the use of that workshop’s cohort of participants, the Training Team and your manager. It is highly recommended that you download the Slack app to any phone or smart device you use so as to not miss any important workshop-related communications. All participants are required to communicate in an appropriate and professional manner, posting and responding to questions and concerns of others, while getting to know each other virtually. Participation is expected.

Workshop Photo & Bio

Workshop Photo & Bio:
You are required to submit a personal headshot and completed questionnaire within a month of onboarding. A roster containing photos and information about cohort participants helps the training team and staff get to know you prior to the training.

Due no later than 30 days after onboarding:

Headshot Uploader
Name
Name
First Name
Last Name

Maximum file size: 52.43MB

Online Training

ARMP 9 Week Ramp Up Course Guide

This guide is designed to help you focus your online learning as you prepare to come onsite for the in-person workshop. These links will take you directly to the “Road Map” for each section of content, which will list all the videos and other learning activities included. Your goal should be to work through the designated content for each week of your ramp up. While moving through the online content, we encourage you to watch each video and take each knowledge check several times to ensure you have mastered the material before moving on. Everything, including the final milestones, can be taken unlimited times – so do not worry about your score the first time around! This content will be paired with weekly webinars, graded assessments, and academic hours.

NOTE: You have been enrolled in additional content that is beyond the scope of this guide. You will see it on your dashboard, but it will not be linked here or discussed in the webinars. Those are optional, and it is recommended that you focus on mastering the content outlined below first. You will continue to have access to the additional modules while employed by PrepMD and can complete those later.

Week 1:

  • Anatomy and Physiology (12 Video Lessons)
  • Kickoff Webinar/Academic Guidance
  • ICSP Management Team Meetings: “Intro to Home Monitoring” Module

Week 2:

  • ECG Interpretation (10 Video Lessons)
  • Week 2 Webinar: ECG Analysis
  • ICSP Management Team Meetings: Boston Scientific ILRs
  • Week 2 Assessment: A&P, ECG Analysis (launched Friday, due Monday)

Week 3:

  • Rhythm Analysis (12 Video Lessons)
  • Week 3 Webinar: Non-Paced Rhythms, ILR Interpretation
  • ICSP Management Team Meetings: Medtronic ILRs
  • Week 3 Assessment: Rhythm Analysis (launched Friday, due Monday)

Week 4:

  • Introduction to Cardiac Rhythm Management (14 Video Lessons)
  • Start Brady Therapy (5 Video Lessons: complete through Single Chamber Analysis)
  • Week 4 Webinar: Paced ECGs
  • ICSP Management Team Meetings: Abbott Single/Dual Pacemakers
  • Week 4 Assessment: Brady Fundamentals Part I (launched Friday, due Monday)

Week 5:

  • Finish Brady Therapy (8 Video Lessons: Dual Chamber Timing Cycles to end)
  • CIED Follow-up (11 Video Lessons)
  • Week 5 Webinar: Brady Fundamentals
  • Virtual programmer simulations:
  • ICSP Management Team Meetings: Boston Scientific/Medtronic Pacemakers
  • Week 5 Assessment: Brady Fundamentals Part II (launched Friday, due Monday)
  • Cumulative #1: Weeks 1-5 (launched Friday, due Tuesday)

Week 6:

Week 7:

Week 8:

  • Start Advanced CIED Follow-up (9 Video Lessons: complete EGM Analysis and Advanced Follow-Up sections)
  • Virtual programmer simulations:
  • Week 8 Webinar: CIED Troubleshooting
  • ICSP Management Team Meetings: Abbott or Medtronic ICDs with therapy
  • Week 8 Assessment: EGM Analysis and Troubleshooting (launched Friday, due Monday)

Week 9:

Learning Activities Included:

Road Maps: Each of the above links will take you to the road map for the corresponding section, which will layout the individual modules of that course, along with learning outcomes and recommended companion reading. 

Video Lessons: Each section of Cardiac Foundations is divided into chapters. Video lessons are the primary source of content in each chapter, and it is recommended to watch the videos multiple times, pausing to transcribe notes.

Knowledge Checks: Each video lesson will be followed by a Knowledge Check with several multiple-choice questions to reinforce the key takeaways of the videos. They can be taken unlimited times.

Checkpoints: Key concepts are explored further in Checkpoints. Each Checkpoint features a series of questions on a specific topic. Each question also features feedback and additional information once it is answered. Checkpoints are a great way to test your knowledge and stretch your understanding. They can be taken unlimited times.

Postcard Puzzles: Test your knowledge and speed with Postcard Puzzles that challenge you to pair cardiac terms with diagrams. Postcard Puzzles are a great way to improve your visual memory. They can be taken unlimited times.

Virtual Tours: Explore the heart with 3D interactive Virtual Tours. Click to interact and you will be able to move through each tour at your own pace to compliment your learning. Virtual Tours will guide you through anatomy, disease states, devices, and procedures. Important features of Virtual Tours include:

  • Information Panel: contains important text that explains each model and provides background information.
  • Label List: found with information panel, allows you to step through labels in each chapter of the Virtual Tour.
  • Labels: click on labels to zoom in on parts of the model and see additional information.
  • Explore Tool: found in the Menu, allows you to fade or hide parts of the model.
  • 3D Navigation: found above the Menu, allows you to zoom and switch your mouse between pan and rotate modes.
  • Layers: found in the Menu of certain models, allows you to scroll between layers of anatomy.
  • Help: found in the Menu, provides tutorials and additional information for using the platform.

Milestones: Each section will have a Milestones chapter that covers all included chapters and lessons. Timed Comprehension Milestones include multiple choice, true/false, and select all questions that can be taken unlimited times. Critical Thinking Milestones allow you to test critical thinking and memorization skills through short answer flashcards.

Recommended Reading List

The titles on the Recommended Reading List provide the learner with additional resources to further contextualize the content learned in the online content. Each Section Road Map will list specific chapters that compliment corresponding lessons:

Aehlert, B. ECGs Made Easy 6th Edition

Hayes, D. and Asirvatham, S. Dictionary of Cardiac Pacing, Defibrillation, Resynchronization, and Arrhythmias

Huff, J. ECG Workout 7th Edition

Kenny, T. Nuts and Bolts of Implantable Device Therapy Pacemakers (provided by PrepMD)

Academic Standards

Your Academic Standards & Assessments:
Maintaining academic standards throughout the online learning and in-person training is crucial. Your Director will be assessing your professional acumen, as well as clinical, technical competence and performance, which are critical in your assignment process.

The CRM Online Learning modules’ estimated timeline for completion is 2 months given a dedicated schedule of 20-25 hours per week. Each individual’s learning style and comprehension rate is unique, so you must take ownership and responsibility to dedicate the time required to meet the learning expectations and deadlines.

Minimum Academic Standards During Online and Onsite Learning:

Online Academic Assessments will be administered during the online and on-site training phases and are designed to help you, your manager, and the training team gauge your learning comprehension and deficits. Online assessments will be administered on a Friday evening and will be due the following Monday morning. You are expected to maintain an 85% minimum on all assessments taken during the online training. One make-up per assessment will be made available to you if you do not meet the minimum requirement.

Daily quizzes and weekly assessments will be administered during the in-person training/on-site workshop. You are expected to maintain a 85% minimum on all tests taken during the on-site training phase.  One make-up test per test will be made available to you, if you do not meet the minimum requirement. Failure to maintain the academic standards may lead to termination.

The Assessment Schedule: 

  • Week 2 Assessment: Anatomy and Physiology and ECG Analysis
  • Week 3 Assessment: Rhythm Analysis
  • Week 4 Assessment: Brady Fundamentals pt. 1
  • Week 5 Assessment: Brady Fundamentals pt. 2
  • Cumulative Exam #1: Weeks 1-5
  • Week 6 Assessment: Tachy Fundamentals
  • Week 7 Assessment: CRT Fundamentals
  • Week 8 Assessment: EGM Analysis and Troubleshooting
  • Cumulative Exam #2: Weeks 1-8, taken during the first day on-site

Important:

  • After the assessments are taken, you will have an opportunity to discuss your academic performance with the Training Team
  • Your manager will schedule one-on-one meetings with you during the ramp-up period to discuss your progress and performance. If you fail to successfully progress through the online training or do not meet the academic standards, you may be asked to defer to a later workshop date or your contract may be terminated (financial implications may apply – refer to your TIA)
  • Assessments are designed to help you stay on track and ensure proficiency. Although each assessment targets certain modules, you should continue to progress to ensure you stay on track and do not fall behind schedule for your targeted in-person training

Webinars & Academic Hours

Scheduled Webinars & Academic Hours:

The CRM Online Learning modules are self-paced and asynchronous, so you can work through the material individually, on your own schedule by following the guide provided by the Training Team. Your interaction with the Training Team during the online learning phase of the training (the two-month window prior to your scheduled in-person training) will consist of regularly-scheduled Webinars, Online Assessments and Academic Hours.

Webinars:
Webinars will be held weekly. You are expected to attend and participate in the webinars. Your participation will be tracked by your manager. If you are unable to attend the webinar one week, you should communicate it to the Training Team in advance and watch the recording after. During the webinars, the Training Team will be leading discussions on some of the more difficult concepts of the online learning material. Webinars are recorded to ensure that you can have access for further review.

Academic Hours:
You are encouraged to utilize Academic Hours with the Training Team during the online learning phase prior to the in-person training. The Academic Hours are designed to allow you to meet with a member of the Training Team to ask questions and discuss the online learning material—it is not meant to be 1-on-1 tutoring where the Training Team is revising everything. Schedule your Academic Hours, as needed, here.

The Training Team will provide additional details regarding webinar schedules, such as dates and times. You should regularly monitor email and maintain prompt and responsible communication practices via email and Slack.

For questions or to request to be excused from a webinar due to work-conflicts, email training@prepmd.com

In-Person Training

Schedule and Expectations:

The on-site training/workshop includes lectures, hands-on learning, quizzes and assessments. You must be on time and attend all sessions Monday-Friday, 9am-5pm, for the entirety of the in-person training. The sample 1-week in-person training schedule pictured above gives a sense of what to expect on a given day. Sessions will be different based on what the team has scheduled for that week.

What to Bring/Wear:

— Laptop or Tablet:
Each classroom workstation has power, so use of a laptop or tablet is encouraged as it may be helpful for taking notes.

— Dress Code:
Business Casual and Business Professional clothing is required. The daily dress code at PrepMD is business casual. When interviews are being conducted, the dress code is business professional. Jeans are not considered business casual attire.

Business Professional:
Wrinkle-free suit and blouse for women/suit, dress shirt and tie for men

Business Casual:
Wrinkle-free slacks or skirt w/blouse or sweater for women/slacks or khakis with button-down shirt or sweater for men

— Healthcare Needs:
Take appropriate steps to ensure access to insurance, healthcare, medications, etc. for the time you will reside in Massachusetts for the on-site portion of the training. Discuss with your healthcare provider, prior to departure, a plan for out-of-state prescription filling requirements to ensure good health and adequate supply of any prescriptions for the duration of the program. Massachusetts law dictates that pharmacies may not fill non-electronic out-of-state prescriptions.

Accommodations & Transportation

Accommodations:

Your manager will coordinate the accommodation and transportation details with you once you are scheduled for an in-person training session.

Transportation Details:
You have the option to bring your own car, walk, use public transportation/drive shares or use hotel shuttles to get around. There is ample parking at the PrepMD facility, if you’d like to bring your car every day to our facility.

PrepMD is located at 50 Braintree Hill Park, Suite 102, Braintree, MA, just 12 miles South of Boston. PrepMD is 2.9 miles from the MBTA Quincy Adams Station and 3.1 miles from the MBTA Braintree Station.

MBTA Transit: Braintree Station

MBTA Quincy Adams Station

Turo Car Rental, Braintree

Braintree Logan Express – airport parking/shuttle service

Food in the Area:
Food delivery services are widely available in the area and can deliver to PrepMD. Our office building complex also has a cafe in the adjacent building, which offers a variety of salads, sandwiches, wraps, pizzas/calzones, drinks and snacks. Lastly, South Shore Plaza is about a 5-minute ride away and offers a variety of restaurants, including Starbucks, Cheesecake Factory, Legal Seafood, Five Guys, Potbelly, Qdoba and more.

Your Career

Your Career:

Please be sure you understand your contractual obligations! PrepMD Advanced Remote Monitoring Program provides access to requisite CRM learning resources to prepare you for a full-time employment with PrepMD with a contract in place for 1-year. Upon successfully completing the training and passing all assessments, you will work for PrepMD as a full-time employee. You must not accept any employment opportunities outside of PrepMD according to the contract clauses. Please refer to your Training Investment Agreement (TIA) contract for details. Please discuss any questions you have regarding your employment with your oversight, Keith Nicholson at keith.nicholson@prepmd.com.

Professional Development:

During the employment period, you will maintain access to all online learning resources for further career and professional development.

The PrepMD Advanced Remote Monitoring Program provides an opportunity for talented individuals to break into a career space with a high barrier to entry and offers a life-long career of diverse and rewarding opportunities in the cardiac medical device industry.

Position, Salary and Benefits:

Permanent 1-year contract full-time role: Cardiac Monitoring Specialist
Compensation: $60,000 annual salary
Full benefits package includes: PTO, holidays, healthcare, dental, vision, disability, 401K

Ongoing Training and Future Career Opportunities:

Since our inception in 2009, PrepMD has helped over 700 individuals launch their careers in a very challenging career space to break into. Learn more about the cardiac medical device career space and the ways you can grow in your career here.

Your manager will communicate with you to understand your long-term career goals in the cardiac medical device space. You are encouraged to continue to build your knowledge and expertise by utilizing the PrepMD online learning platform and modules.

We’re excited to help you get started in this wonderful and rewarding career! Welcome to PrepMD!